Common challenge: “When, what, and how often: are all questions you shouldn’t have about servicing your equipment”

Solution: RMI ADVANTAGE’s Planned Maintenance feature tracks and alerts you of service due on all types of equipment: Set up the equipment with a maintenance schedule based on passage of time and/or use (ex. Every 90 days or 10,000 miles) Review the Planned Maintenance Board to see what equipment needs servicing Schedule a service ticket directly…

Common Challenge: “Do we have the available equipment to meet customer demand?”

Common challenge: Do we have the available equipment to meet customer demand? Solution:  RMI ADVANTAGE’s Product Availability provides analytical tools such as availability matrixes and reports to help you manage your rental equipment. ADVANTAGE tells you how many units are presently: Owned In stock Scheduled to be shipped Scheduled to be returned Available now and…

Common challenge: “The payment you receive from your customer is off by an insignificant amount…”

Solution: In ADVANTAGE you can automatically have an under or over payment of an invoice written off to a specified Payment Tolerance account. There are two options for setting up Payment Tolerances that will result in an automatic write-off: 1.) Percentage: The percentage by which the payment can be higher or lower than the Invoice.…

Common challenge: “You have a business to run. You need up-to-the-minute information in order to make appropriate decisions”

Solution: RMI ADVANTAGE includes the reporting that you need to do your job effectively. Dashboard Reports – A reporting option that e-mails Key Performance Indicators to appropriate audiences on-demand or on a pre-defined scheduled basis. Jet Reports – Excel-based reporting that pulls data directly from the ADVANTAGE database. Dozens of industry-related reports are included. In…

Common challenge: “Sick of buying things you don’t need? Need to find a way to manage approvals of purchases based on monetary limits?”

Solution: Using ADVANTAGE you have the ability to create an automated approval process for purchases based upon your specific rules. This functionality gives you the ability to: Establish a hierarchy of approval requirements Automatically send approval requests to the appropriate person Send email notifications with Approval and/or Rejection Orders will not move to the next…

Common Challenge – Our current approach to credit card processing is painful

Common challenge: “Our current approach to credit card processing is painful.” Solution: ADVANTAGE features fully integrated PCI compliant credit card processing. Accepts one time, recurring, and scheduled credit card transactions Automatically records customer payment(s) upon settlement No terminal required, all transactions happen within ADVANTAGE Saves encrypted customer cards for later use Generates reports of expiring…

Common challenge: “Looking for a way to protect rental equipment while increasing your revenue stream?”

Solution: RMI ADVANTAGE’s Damage Waiver solution simplifies the process of billing and reporting for damage waiver charges by: Assigning a standard  percentage as a damage waiver charge for each piece of equipment Setting whether or not a customer declines the damage waiver Showing the breakdown of charges in the totaling section of the invoice Benefit:…

Common challenge: “Allocating freight and other charges amongst items you’ve purchased”

Solution:  RMI ADVANTAGE’s Item Charges add value to your asset account and increase the value of the item. Once the Item Charge is entered into ADVANTAGE they are linked to the purchased item.Examples of Item Charges include: Freight Handling Duty Insurance Labor Environmental Charges Other costs related to the item Benefits: See the breakdown between…

Common challenge: “Training your employees is essential…

Common challenge: “Training your employees is essential to the growth of your business. High quality training keeps your employees motivated and confident in their job responsibilities. ” Employers face the challenge of training employees with concerns such as: Effectiveness of the training material Dedicating time towards training Cost of training Solution: RMI’s Client Support Site…